1Who is responsible
The data controller is Do Thi Thanh Van, sole proprietor trading as DooVina, based in Me Tri, Nam Tu Liem, Ha Noi, Vietnam. Our full registered address is available on request.
For any privacy question or request: admin@doovina.com.
2What we do not do
RecapVio carries no analytics, no advertising trackers and no third-party tracking cookies. We do not build advertising profiles, we do not sell or rent personal data, and we do not share it with anyone except the service providers listed in section 5, who process it only to run the product.
3What we collect
| Category | What exactly | Why |
|---|---|---|
| Account | Email address; a hashed password, or a Google account identifier if you sign in with Google | To create your account, sign you in, and reset your password |
| Preferences | Interface language, output language, default summary mode, time zone, notification and schedule settings | To make the product behave the way you set it |
| Usage | Summaries you create, channels and playlists you follow, credit balance and credit history, questions you ask your library | To deliver the service and show you your own history |
| Billing | Plan, subscription status, invoice history and amounts | To run your subscription and show your receipts |
| Support | What you write to us and our replies | To answer you |
| Technical | Server and error logs, which can include an IP address and a request path | Security, abuse prevention and debugging |
We never see your card. Payment details go directly to our payment provider, who acts as Merchant of Record. We receive only the plan, the status and the invoice amount.
4Why we are allowed to process it (GDPR)
- To perform our contract with you — account, preferences, usage and billing data. Without these there is no service.
- Our legitimate interests — security logs, abuse prevention, and keeping the service working.
- Legal obligation — keeping transaction records where tax law requires it.
- Your consent — optional emails, which you can withdraw at any time.
5Who else is involved
We use a small number of service providers. They fall into two groups, and the difference matters: some handle your account data; others only process the video content you ask us to summarise.
Providers that handle your account data
| Provider | What it does | What it touches | Based in |
|---|---|---|---|
| Cloudflare | Hosting, database, file storage, compute, CDN | All service data | United States / global network |
| Resend | Sends transactional email (verification, password reset, notices) | Email address and message content | United States |
| Payment provider (Merchant of Record) | Takes payment, issues invoices, handles tax | Name, email, billing country, payment details | Per that provider's own policy |
| Google Sign-In | Optional sign-in method | Email address and Google account identifier | United States |
Processing of the content you submit
To produce a summary, we send the transcript and metadata of the video you chose to an AI model provider. We work with providers located in the United States and in China, and we move between them for quality, cost and availability. If you want to know which provider is handling requests at a given time, ask us and we will tell you.
Your identity is not sent with it. Your name, email address, account identifier and payment details are never sent to any AI model provider — only the content of the video and your chosen output language.
Some of that processing happens outside your region. Please do not submit a video containing information you would not want processed abroad.
We also use a network routing provider (DataImpulse) when retrieving public video data. It carries no personal data of yours.
6International transfers
We operate from Vietnam. Our account-data providers are in the United States and on global networks; content processing also involves providers in China, as set out in section 5. If you are in the EEA or the UK, that means data leaves your region. We rely on our providers' own transfer mechanisms, including standard contractual clauses where they offer them.
7How long we keep it
- Account and preferences — while your account exists, then deleted.
- Summaries and followed channels — until you delete them, or until your account is deleted.
- In-app notifications — 90 days, then removed automatically.
- Billing records — kept as long as tax and accounting law requires, even after account deletion.
- Error and security logs — short-lived, kept only as long as useful for debugging and abuse prevention.
8Your rights
Wherever you live, we will honour these:
- Access — a copy of the personal data we hold about you.
- Rectification — correct anything wrong.
- Erasure — delete your account and its data, subject to records we must keep by law.
- Portability — your data in a machine-readable form. Individual summaries also export to PDF from inside the product at any time.
- Objection and restriction — object to processing based on legitimate interests.
- Withdraw consent — for anything you consented to.
Email admin@doovina.com from your account address. We respond within 30 days and do not charge for it. If you are in the EEA or the UK and you are unhappy with our answer, you may complain to your national data protection authority.
9Cookies and browser storage
RecapVio sets no tracking cookies. To keep you signed in, the app stores a session token in your browser's local storage. Clearing your browser data signs you out. That is the whole story — which is why RecapVio has no cookie banner.
10Security
Traffic is encrypted in transit. Passwords are stored hashed, never in readable form. Access to production data is limited to the operator of the service. No system is perfect; if a breach ever affects your personal data, we will tell affected users and the relevant authority as the law requires.
11Children
RecapVio is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has created an account, write to us and we will delete it.
12Changes
The current version is always the one published here, with its effective date at the top. If we make a material change we will email account holders before it takes effect.
13Contact
admin@doovina.com — privacy requests, questions, complaints.